Welcome to http://susanheller.com, the official website for Susan Heller, a licensed real estate agent (License: B3010525) serving the Bonita Springs, FL area.

We are committed to respecting your right to privacy and protecting your information when you use our services.

This privacy policy also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

We want you to understand what information we gather about you, how we use it, and the safeguards we have in place to protect it. This Privacy Policy applies to information collected through this website and otherwise. Your use of this website and our services, and any disputes arising from it, is subject to this Privacy Policy as well as the Terms of Use and all its dispute resolution provisions, including arbitration, limitation on damages, and choice of law.

This website is a general audience site, and we do not knowingly collect personal information from children under the age of 13.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and other contact details submitted through forms on the website.Property Preferences: Information related to real estate interests such as desired location, price range, property features, and other preferences.Technical Data: IP address, browser type, device information, and other analytics data collected through cookies and tracking technologies.Mobile Information: Phone numbers and opt-in consent used for SMS or MMS communications.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide real estate services and respond to inquiriesTo schedule property tours, consultations, and showingsTo send relevant updates, newsletters, or promotional materialsTo improve our website and marketing effortsTo comply with legal and regulatory requirements

3. Data Sharing

We may share your personal information with trusted third parties, such as service providers and contractors, for the sole purpose of providing services on our behalf (e.g., marketing platforms, scheduling tools, CRM systems).

We do not sell or rent your information to any third party for their own marketing purposes.
Text Messaging Compliance - All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

4. Mobile Data Sharing Policy

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience on our website. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features.

6. Your Choices and Rights

You have the right to:

Request access to your personal dataCorrect inaccurate dataOpt out of marketing communicationsWithdraw consent for text message communications at any time by replying “STOP

7. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or destruction.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
Susan Heller Real Estate
Email:

[email protected]